• How to join the course?

  After registering on the website and activating your account, you will be able to join the courses and watch the content. Simply when browsing the courses on the platform and pressing the course you want to join, you will find on the right the "Join the course" option. Once you have clicked it, you will be transferred to the page that includes all the coSome readers

• When can I attend the lectures?

  There is no class time for the courses, you can attend the lecture whenever you want, and take as much time you need to complete it.Some readers

• What are interactive sessions?

  Every now and then we host a discussion session featuring one of our instructors and we stream the session on Al Sharq Academia’s Facebook page. In the session, the lecturer answers questions given by the participants and the session will be then provided in your curriculum as an extra session.Some readers

• Is it compulsory to attend the final examination? And what are the conditions for taking the final exam and getting the certificate?

  To get the certificate you will have to take the final exam, however you can still take the course and not do the exam but you will not be certified. To take the exam you will have to attend the lectures, and to pass you will have to get at least 80% of the questions right.Few readers

• How do I take my student picture using my web-cam when I'm using a browser?

  Google chrome: Open your browser. At the top right of the page click ‘settings’. Click on “Advanced settings”. under ‘Privacy’, click on ‘Site settings’. Under ‘Permissions’ click on ‘Camera’ and toggle the switch to “ ask before accessing”. Everytime a website requests access to your "webcam" Chrome browser will alert you. You can manage what websites can access your webcam from the same list too. You can do the same for the microphone access and manage what websites can aFew readers

• When should I attend the lectures?

  There is no class time for the lectures, you can access them anytime you want and whenever you’re ready to take a class.Few readers

• How many courses are available on the platform?

  Until today (first of September 2020) , there are 33 courses available on the platform. Once new courses are available, we announce them on our social media accounts, if you’re subscribed to our newsletter you will get updates on your email too. You can browse all courses through this link: https://academia.sharqforum.org/courses/Few readers

• I followed all the steps to get my certificate but I haven't gotten it yet, what can be the problem?

  After attending all the lectures you will test your knowledge with the final exam, if you pass the exam you’ll be able to get your certificate, if you don't, you have two more attempts that you can access in 24 hours. If you fail your three attempts you will have to wait another 24 hours to be able to try again.Few readers

• Does there any translation for Arabic courses?

  There is no translation available for Arabic courses in this phase.Few readers

• I can't seem to be able to access the exam, what do I do?

  In the case of a technical problem we advise you to email our support team, you can find their contact at the bottom right of the page. They will get back to you as soon as possible.Few readers

• How many times can I do the exam?

  You can take the exam up to three times in 24 hours, if you don't pass the exam you will have to wait another 24 hours before you’re able to try again.Few readers

• When I finish watching a lecture, what should I do?

  There is a () button available under every lecture you watch on the platform, you must click on it when you finish watching the lecture and this is useful for knowing your level of progress in the course, and it also saves your progress in it, And takes you to the next lecture.Few readers

• How do I pass the exam?

  To pass and receive the certificate, at least 80% of your answers should be correct. Note: Certification is not freeFew readers

• How can I access the exam?

  After completing each of the course videos, please make sure to mark each one with a ☑️ in order to be able to access the exam. After making sure that all the videos are clicked, return to the course page. On the main page of the course, you will find the box (passing the exam). Once you click on it, the quFew readers

• Where can I find the courses which I enrolled?

  You can find all the courses which you enrolled in (Courses) tab, which appear after you point the mouse on your name in the site header.Few readers

• Will I be able to know what mistakes I made in the exam?

  Unfortunately, you will not. When you finish taking the exam you’ll be able to see how many questions you got right and how much time it took you to finish the exam. In case you didn't make it, the system allows you three attempts within 24 hours.Few readers

• Why is a camera test required?

  To be able to take the final exam you have to verify your account by providing a legal document and prove that you’re the one taking the test by camera. This requirement is to assure quality of education since we plan to be officially accredited, noting that this is a common requirement in many other learning platforms like coursera.Few readers

• What I have to do if the camera test is not working?

  Most of the time this problem is related to the cache files, so you should delete them and try again to enter the website. Please be sure that once you delete your browsing data , you will have to log in to your account again. For Google Chrome users on computer : Go to the main Google menu and Click on the three dots in the corner of the browser window . Click on more tools and then on clear browsing data. Choose a date range to delete all your History. Select "Cached images aFew readers